have heard of it happening. but it never happened to me.....until tonight. my folks gave me my christmas present early, a zen 60GB mp3 jukebox because I'm flying out of town the next two weeks in a row and could really use it on the plane and on the road. anyway I put in the cd to install the drivers and ........BANG!

opened up the drive, lots of little pieces of cd came out. put a crappy burned cd in the drive and it wouldn't read it. so I ordered a replacement DVD-ROM from newegg and I'm going to bitch to creative on monday and see if they'll reimburse me ......I doubt it.....but it's worth a shot.

I'd be mad, but I'm so stoked about the zen it doesn't really bother me all that much.