I have Win98, Word97 and printer is HP Deskjet722c.

Problem: When I try to print I get error message "explorer....HPFWin14.dll" and explorer shuts down.

A parallel process happens in Word (Winword...Winword.exe and shutdown of Word).

What I've tried:
Followed HP protocol: unistalled/reinstalled HP; updated drivers to 10.3; shut down all background apps except systray and explore; turned off bidirectional communication and tool box. Uninstallled Winfax Pro 10.

Further suggestions?
TIA.
Scott

------------------
Scott