Hey everyone,
I'm taking a look at my friend's HP Pavilion ze1230, and it has Windows XP Home Edition. It starts with the screen that says "we apologize for the inconvenience, but windows did not start successfully, bla bla bla, and then it gives options of safe mode (3 kinds), last known good configuration, and start windows normally. Well no matter which one i choose, they all eventually come to a blank screen. On start windows normally and last known good configuration, it will do the windows XP startup with the bar going back and forth, but after that it will just turn black, but the mousepointer can move freely. When i choose the safe mode, it will run through the commands, and then come to the same screen as before, except in 4 corners it says safe mode and at top it says Microsoft (R) Windows XP (R) (Build 2600). I ran the E-Diag, and everything was working fine. She doesn't have a boot disk because HP doesnt give them with their computers i guess. I'm not sure whats causing this and i dont know what to do from here, so if you guys could help me out i would greatly appreciate it! Thanks!