Worst; bought a home generator (Northern Tool) for back up power. Waited 3 weeks and no show. Called and spent an hour being switched from dept to dept to find out they could not ship to Calirornia, but forgot to let me know. And forgot to credit my credit card.

Best; bought a coffee grinder from (Bed & Bath-Quinsanart). Blade on grinder started to get loose after the first 3 weeks. Being a guy I tried to fix it and broke a platic part. So my fault and so called Quinsanart told them truthfully what I did and offered to buy a new grinding cup. They said no problem and would express it to me. And the best part is no replacement or shipping charge!