Need Sound Driver??

[beachem]

Hudsonsmith:

I followed your directions to the "Tee".

However, the problem recurs. Even after installing the driver, the items come back. Here's what the device manager lists AFTER I finish the process:

Sound, video and game controllers
-ATI WDM Rage Theatre Audio
-ATI WDM Rage Theatre Video
-ATI WDM Specialized MVD Codec
-ATI WDM Specialized PCD Codec
-ATI WDM TV Audio Crossbar
-Audio Codecs
-Creative Game Port (removed but it keeps coming back)
-Legacy Audio Drivers
-Legacy Video Capture Drivers
-Media Control Devices
-Unimodem Half-Duplex Audio Device
-Video Codecs

The ??? still show again for Multimedia Controller.

Not sure what else you can suggest here... you've been very helpful but I suspect I may need a hands-on technician to look this over. I don't know what else needs to be done.

If you have any other thoughts please advise. Otherwise thanks VERY much for all your assistance here. You certainly helped me narrow the focus on the problem.

Best Regards,
Frank Beachem
[email protected]

From a command prompt type: set devmgr_show_nonpresent_devices=1
Open device manager
Select View Hidden Devices
Delete the multimedia controller with the ?, as well as any creative or soundblaster devices listed under Sound, Video & Game controllers.
Uninstall all Creative software.
Reboot.
When the device is detected again, install the Creative driver