OK, I installed DSL recently for a customer, and it is creating some bad noise. When the DSL modem is powered and connects, the line becomes very hard to hear on. Here's what I've tried so far:

  • Have tried different DSL filters on the phone.
  • Have tried phone on different jack. (There are only 2 total in house).
  • The jack the DSL modem is connected to is a new run directly to box on outside of house.
  • Immediately upon turning power off to modem, noise disappears.
  • DSL service works fine, testing out at over 1.3MB.

Should I call the provider ?