Quote Originally Posted by procir154
I had a similar problem with a CD burner, it turned out I needed to apply the latest firmware for the device. Once I did that it was able to detect blank CD's. I was also trying to use NERO and it would basically say when I went to burn please insert blank media. After firmware update, it burns with no problems. Not sure if this will apply to your case but its worth a shot.
Welcome to wd forums procir154, all fair points , but I'd say more likely if 'never worked' ? wheras this one has & suddenly stopped working ? .. something else would have had to change here for the firmware to be suddenly 'wrong' ?