I'm having trouble finding an answer to this problem.

A user has Office XP. She can't print from email messages fromOutlook. If I go to File, Print, the Printer selection is greyed out. If I choose Table Style (verses the default Memo Style) then the printer are no longer greyed out, but when I print, it prints out a view of the Inbox and its message subject lines, not the selected message.

If I simply hit the Print button, nothing happens. If I double click a message to view it and then go to File, Print - nothing happens.

I tried to update to Office XP SP3 but I get the message saying update has already been applied.

Can someone please help?