Hypothetical situation but has happened: Customer calls up and says there pc is crashed and can't even boot. Upon arriving on the scene you discover there is no way to bust into the system and recover the system. They have only the windows disk and no software but they have several programs they just have to have like office 2003, etc, etc. Question is there any software available in this situation that could recover there software so it can be reinstalled on the newly formatted drive or any possible way to recover the programs? This would more then likely be on WinXp and more then likely caused by viruses and spyware.