I am working on a Dell Inspiron laptop. The problem is the icons and menu names are incomplete. It might say "Ro" for Roxio or "In" for Internet Explorer. When I mouse over the menu or highlight the icon, the full names appear. I can eliminate the problem by going to MSConfig and selecting "/BASEVIDEO" under the boot.ini and rebooting. Then I am stuck at a really bad screen resolution. I suspect it may be bad video drivers or the video chip is dying. Any suggestions?