Blue Screen of Death while using Illustrator

[caseyquintin]

Every once in a while, when I'm in Illustrator CS2, the computer goes to a blue screen and reboots automatically. It's very random, but it seems to always be when the computer's not actually doing something. The HDs not doing anything, it's silent. It will go to this screen, and when I boot back up, it says that my system has had a fatal error, do you want to send the info? Blah blah.

When it send the info, it goes to a page on Microsoft, http://wer.microsoft.com/responses/R...c-6d31d093ef70. It says it's a driver error.

The tech information in the "send" box lists "Temp\WERe5of.dir00\mini040507-02.dmp" and "Temp\WERe5of.dir00\sysdata.xml" as the files that messed up.

Can anyone tell me how to fix this? It's extremely annoying and counterproductive!!

Oh yeah... every time it happens the information changes. It just happened again and this time the information was "Temp\WERfdb3.dir00\mini040507-03.dmp" and "WERfdbe.dir00\sysdata.xml"

Also, the error signature it gives me is:

BCCode: 10000071 BCP1: 00000008 BCP2: 80042000 BCP3: 00000000 BCP4: 00000000 OSVer: 5_1_2600 SP: 2_0 Product: 768_1

Hope that helps.