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April 17th, 2007, 06:33 AM
#1
CD/DVD drive D missing
CD/DVD drive D is missing on my Dell Inspiron 8500 laptop. I do have IE 7 installed for about one month now. I have not tried to burm a DVD since I installed IE7 and don't know if that is the cause. Windows repair wizzard could not install the drivers for either the built in DVD or for Sony 530 external burner. Wizzard said 39 was the error. Any suggestions? I am not a computer geek and sure hate to reinstall Windows XP home.
I did the delete and scan for hardware in Device Manager. Reply was found new hardware but there was a problem installing. Also, I did a delete through Device Manager and rebooted. Again "found new hardware" but D drive is still missing.
Bev
Last edited by bas1; April 17th, 2007 at 06:46 AM.
Reason: additional info
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