I have a customer who likes registry fix tools. We regularly have to fix the problems that these programs create for him. Last visit he had used seven of them one after the other, and then his machine wouldnt reboot. Ive been through this with him several times, but he insists on trying virtually every program that comes free with PC magazines, or has a free trial on line.
Anyway, once it rebooted, and we had reinstalled several programs, all seemed well.
Except. When in certain printing related Windows, only the top left quarter of the information shows. This is in the Printing Preferences window. The font is all wrong as well. On closer inspection, MS Sans Serif is corrupted (SSERIFE). When the font is viewed from the fonts folder, the header shows as Arial (open type).
I have tried everything I know to delete and reimport the font, but italways comes back corrupt after a reboot. I am assuming the two problems are related.
Anyone have any ideas how to fix this short of a repair installation?