I had a virus that required me to use the recovery option that came with my computer. After I reinatalled all items I noticed that I had no sound. I have contacted Realtek and they have not been able to solve the problem. My driver is Realtek AC97 audio for VIA. I hav reinstalled it from both Realtek and Hp with no success. When I go to control panal, sound, volume states no audio device. When I then go to hardware it shows realtek 97 properties, general, says it is working properly, but when I then go to properties and click on the +sign by audio devices, then realtek 97 properties ,the following appears "status: driver is enabled but not functioning properly" Over the past month I have unstalled all and re installed all divers and codecs and alway get this get this status.
Any other thoughts