Hi all, wondering if I can pick your brains. I've been asked to look at a laptop that will not boot up. It will go so far and then flash of a blue screen (too fast to look at) and restart. I would try doing a system repair but the CD drive isn't working (nice to tell me that after I spent time trying to work that one out). Tried booting from an external dvd drive but no joy and no joy trying to boot from a USB flash drive even the bios allegedly supports it.
Laptop is a HP Compaq NX6110 that was running XP Pro when it worked.

I'm guessing that a user profile has gotten corrupted as if I try and boot in safe mode it gets as far as MUPS.sys before restarting.

Any help you can give me would be great and I would love it if someone pointed out the obvious mistake I've made.

Cheers

Mal