as it says in the title any help...would be really appreciated

i've recently had to reinstall windows xp home on my grandsons computer,
its a COMPAQ PRESARIO 1360uk,
when we try playing a cd we get this message
Error ID = 0xC00D11BA, Condition ID = 0x00000000

dvd's do not play either and the multi card reader no longer works....

i've formatted and reinstalled on other computers before,but never had this happen...any idea's please

thanks in advance