Had to phone HP for a customer because of an odd series of flashy lights. They resolved it. Then I got this e-mail. I appreciate the sentiment, but its a bit OTT. They are clearly about to offer an all new a**e licking service as well.........

Dear ads_tech,
Thank you for making time to get back to me.
I understand from your e-mail that the issue is resolved and the printer is working as expected too.
ads_tech, you are heartily welcome. I am glad that our suggestions helped and also appreciate all your efforts in trying to resolve the problem. We are delighted to hear that you are satisfied with our service.
I must say that you have been very co-operative in helping me complete my responsibility. Thank you for your valuable time and patience to work with me on this issue. I hope my instructions were clear for you to follow.
ads_tech, I’ve just found a nice web-link, thought of sharing it with you. This contains a free tutorial to learn and use computer more effectively. Please click on the following link to launch a help page:
http://www.microsoft.com/windowsxp/u...s/default.mspx
(Note: This link will connect you to a non HP site and HP does not hold any responsibility for the effectiveness nor can HP guarantee the results.)
If you need any further assistance, please feel free to reply to this message and I will be happy to assist you further.
For information on keeping your HP and Compaq products up and running, please visit our website at: http://www.hp.co.uk/diagnostics

You have a pleasant day ahead.
Sincerely,
ZZZZZ
HP Customer Care