Quote Originally Posted by CeeBee View Post
That's because MOST people don't wait for parts - their computer manufacturers do. And even a small shop is likely to have few drives in stock that can be used as a replacement - and when the RMA'd drive comes back it is put back in the "spare" set.
Thats pretty much the only feasible way of handling replacement drives, and of course what I have to do. In fact, I keep a couple of external drives as loaners for units being RMA'd, since these are often drives used for backing up customer computers. Still, I think the fact that it took WD more than a month to ship a replacement drive is *%^# joke. I do have to give them some credit for shipping it FedEx Overnight at no charge, but still...