On Monday I ordered a shipment of a couple of computer parts that I needed on Thursday. For this reason I checked out UPS's weebsite and found that their UPS Ground Service would take three days and get here by thursday so I used that to save my customer some money. Well its Friday now and my order has been reschedualed four times and delayed over 30 hours now. From my last check my package is still in Washington and I live in Texas. Does UPS service always blow like this or have I just been screwed for some unknown reason? Also if any one has any helpful ideas, like how to get a refund out of them because they say they don't guarantee shipments to home and they forgot to mention this on there web page, please let me know.