So, I bought a new scanner. Hooked it up. I'm excited. Usb. Much faster. What happened? No scanner? Device manager lists an unknown device under usb heading. I call the factory for visioneer. They can't help. The next day I turn my computer on and there it is! My computer finally sees it. Then I did something really, really stupid.....I turn the power off to save the bulb. I can't get it back. The scanner has its own power saver feature anyway-what was I thinking? I am changing my name to Dick....Because I am one. Any help?