Customer buys a mobo and k6 chip last week. Brings it in today spitting fire and stuff saying we sold him bum goods. Complaing that the mobo will not see the drives, the power light on the case is dim (his case), ram amount incorrectly reported, and he can not load an os and gets errors on boot.

His problem was the drives were cabled and jumpered wrong as well as second ide channel being disabled in bios, the powerled was not on correctly, his ram was correct he just could not add (32+32+8+8=80 not 96, right?), and the error he was getting was no os insert boot disk.

I put his machine together correctly, set up his bios, tie off his cables, partition and format the drive, and even load his dos cdrom driver so all he has to do is turn it on, pop his cdrom in, and type setup.

He comes into the store and is very irate that we expect payment for this service. Seems he was under the impression that we check all of this before the purchase (we do set the jumpers for the cpu and make sure it posts which is done more to make sure that if it is brought back, we know it worked before they shorted it out then as any service to them). I try to explain that we do not do this service for free, but he is very disgrunted that we think payment is needed on spending an hour setting up hardware that has a low profit margin for free. So I show him that it does work by booting it up in front of him, take it in back, fdisk the drive, move the cables back to the way they were, and give it back the way we received it. And also refused to give him a copy of the work. Bring it back up front and hand it to the customer. Then he is saying he wants to return it. I say fine. As soon as you take it out of the case we will be happy to return it....

Some people are just amazing....