Crash Dump Analysis

[wbatten]

Ok, here is the problem. When I use the D-Link USB radio (D-Link states that the driver is compatable with Win2K) and I have the IE browser open for a period of time, BUG CHECK is restarting my computer, but this does not happen all the time, this happens in conjuction using the Intel UATA driver. Microsoft has not returned my e-mail, D-Link has not returned my e-mail and Intel answer to something way off the wall! I suspect it maybe the USB radio or a bug in Win2K?
ANY THOUGHTS?

Stats,
Win2K w/SP1 (ACPI)Enabled
Asus CUSL2 bios 1002 (i815E)
WD UATA/66 7200rpm 2mb UDMA4 PRI/Master
HP 9100i UDMA2 PRI/Slave
Tashiba 1212 DVD UDMA2 SEC/Master
SB Live Value slot-2
3Com 905 nic card slot-6
Crucial 256mb PC133
PAGING FILE SIZE 192mb all drives


Here is the Event Log;
Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 10/5/2000
Time: 9:56:24 AM
User: N/A
Computer: SERVER
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xc0000005, 0xf3f416dc, 0x00000001, 0x00000003). Microsoft Windows 2000 [v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini100500-01.dmp.

Here is the DUMP file;
************************************************** **************
**
** Windows 2000 Crash Dump Analysis
**
************************************************** **************
*
Filename . . . . . . .c:\mini100500-01.dmp
Signature. . . . . . .PAGE
ValidDump. . . . . . .DUMP
MajorVersion . . . . .free system
MinorVersion . . . . .2195
DirectoryTableBase . .0x0eb0b000
PfnDataBase. . . . . .0x818b8000
PsLoadedModuleList . .0x8046b618
PsActiveProcessHead. .0x8046b980
MachineImageType . . .i386
NumberProcessors . . .1
BugCheckCode . . . . .0x0000001e
BugCheckParameter1 . .0xc0000005
BugCheckParameter2 . .0xf3f416dc
BugCheckParameter3 . .0x00000001
BugCheckParameter4 . .0x00000003

ExceptionCode. . . . .0x80000003
ExceptionFlags . . . .0x00000001
ExceptionAddress . . .0x804301a7


BugCheckParameter2 . .0xf3f416dc
BugCheckParameter3 . .0x00000001
BugCheckParameter4 . .0x00000003

ExceptionCode. . . . .0x80000003
ExceptionFlags . . . .0x00000001
ExceptionAddress . . .0x804301a7


************************************************** **************
** Symbol File Load Log
************************************************** **************

Module CheckSum
ntoskrnl.exe 001AC8B7
hal.dll 0001A78E
BOOTVID.DLL 0000D8A2
ACPI.sys 0002D30F
WMILIB.SYS 00008BFD
pci.sys 000154E3
isapnp.sys 00015782
MountMgr.sys 0000E831
ftdisk.sys 0002B963
Diskperf.sys 0000EEF0
dmload.sys 00009F6D
dmio.sys 00030F8E
PartMgr.sys 0000742C
**** Error Loading Image
Module: idebd.sys
Image File: None
Debug File: None
CheckSum: 9D8B
Error: Could not find image

atapi.sys 0001AD3F
**** Error Loading Image
Module: intelata.sys
Image File: None
Debug File: None
CheckSum: 26CE7
Error: Could not find image

SCSIPORT.SYS 000162C6
disk.sys 00011FE4
CLASSPNP.SYS 0000A231
KSecDD.sys 00015D45
Ntfs.sys 0008D38D
NDIS.sys 000373FE
Mup.sys 0001F266
agp440.sys 00009757
VIDEOPRT.SYS 0001A5D2
g400m.sys 00053308
KS.SYS 0001D383
portcls.sys 00030ED1
emu10k1f.sys 00051C67
sfman.sys 00011BE1
EFS.SYS 0000AA63
ctlface.sys 0000ED43
ctljystk.sys 000095EE
gameenum.sys 00003CDC
el90Xbc5.SYS 0001AB45
fdc.sys 0001553C
parport.sys 0000EEDD
serial.sys 00011703
serenum.sys 0001105E
i8042prt.sys 0000C15A
kbdclass.sys 0000E259
mouclass.sys 00007E78
USBD.SYS 00005465
uhcd.sys 00010217
Cdr4_2K.SYS 00013B37
cdrom.sys 00009F9F
Cdralw2k.SYS 00013D11
audstub.sys 00008EF7
rasl2tp.sys 00010DAC
ndistapi.sys 0000E062
ndiswan.sys 00024EDB
TDI.SYS 0001329D
raspptp.sys 0000E275
ptilink.sys 0000F2BE
raspti.sys 0000FED0
parallel.sys 00016AD6
swenum.sys 00004A92
update.sys 000209D8
flpydisk.sys 0000F1A2
usbhub.sys 0000AEF8
NDProxy.SYS 000121C3
USBSTOR.SYS 00010FBA
USBRADIO.sys 0000FA4A
Fs_Rec.SYS 0000AB4C
Null.SYS 000023CE
Beep.SYS 0000C54F
vga.sys 0001047D
mnmdd.SYS 0000F6C2
Msfs.SYS 0000E5FA
Npfs.SYS 00017E60
rasacd.sys 0000F369
tcpip.sys 00056824
msgpc.sys 00017874
wanarp.sys 00009122
netbt.sys 000282D2
netbios.sys 0000B5C1
rdbss.sys 0002C2A9
mrxsmb.sys 00069EB4
**** Error Loading Image
Module: dump_scsiport.sys
Image File: None
Debug File: None
CheckSum: F8A3
Error: Could not find image

**** Error Loading Image
Module: dump_IntelATA.sys
Image File: None
Debug File: None
CheckSum: 26CE7
Error: Could not find image

win32k.sys 001B02D1
G400D.dll 001E4C5B
afd.sys 0002CE34
ParVdm.SYS 0000770B
Aspi32.SYS 0000FE45
srv.sys 0003ABEE
PfModNT.sys 0000DF67
wdmaud.sys 000183EB
sysaudio.sys 0000E409
Cdfs.SYS 0001296D
Fastfat.SYS 0002D073
symevent.sys 0001B27B
ipsec.sys 00021CB3
NPDRIVER.SYS 0004C94C
kmixer.sys 0002EF53

************************************************** **************
** drivers
************************************************** **************

Base Size CheckSum Image Name
80400000 0019fa80 001ac8b7 ntoskrnl.exe
80062000 000103e0 0001a78e hal.dll
f4010000 00002a20 0000d8a2 BOOTVID.DLL
bffd8000 00027bc0 0002d30f ACPI.sys
f41c8000 00000f80 00008bfd WMILIB.SYS
f3c00000 0000e440 000154e3 pci.sys
f3c10000 0000b580 00015782 isapnp.sys
f3e80000 00007180 0000e831 MountMgr.sys
bffbb000 0001c0c0 0002b963 ftdisk.sys
f4100000 00001c00 0000eef0 Diskperf.sys
f4102000 00001b80 00009f6d dmload.sys
bff99000 00021620 00030f8e dmio.sys
f4014000 00002b80 0000742c PartMgr.sys
f41c9000 00000cc0 00009d8b idebd.sys
bff84000 00014b40 0001ad3f atapi.sys
bff67000 0001c440 00026ce7 intelata.sys
bff55000 000119c0 000162c6 SCSIPORT.SYS
f3e88000 00006a60 00011fe4 disk.sys
f3c20000 00008260 0000a231 CLASSPNP.SYS
bff44000 00010ba0 00015d45 KSecDD.sys
bfec2000 00081ae0 0008d38d Ntfs.sys
bfe9a000 00027b80 000373fe NDIS.sys
bfe84000 000151e0 0001f266 Mup.sys
f3e90000 00004fa0 00009757 agp440.sys
f3c60000 0000c420 0001a5d2 VIDEOPRT.SYS
bfe17000 0004cf60 00053308 g400m.sys
bfd95000 0001bb00 0001d383 KS.SYS
bfdb1000 000244a0 00030ed1 portcls.sys
bfdd6000 00040040 00051c67 emu10k1f.sys
f3c70000 00008a00 00011be1 sfman.sys
f3f20000 00006a20 0000aa63 EFS.SYS
f4106000 00001880 0000ed43 ctlface.sys
f41d5000 00000dc0 000095ee ctljystk.sys
f408c000 00002440 00003cdc gameenum.sys
f3c80000 0000fa00 0001ab45 el90Xbc5.SYS
f3f50000 00000000 0001553c fdc.sys
f3f60000 00006100 0000eedd parport.sys
f3c90000 0000f2e0 00011703 serial.sys
f4094000 000034a0 0001105e serenum.sys
f3ca0000 0000b0a0 0000c15a i8042prt.sys
f3f88000 00005ea0 0000e259 kbdclass.sys
f3f98000 00005400 00007e78 mouclass.sys
f3fb8000 00004f60 00005465 USBD.SYS
f3fa8000 00007c80 00010217 uhcd.sys
f3cb0000 0000cce0 00013b37 Cdr4_2K.SYS
f3fd8000 000069e0 00009f9f cdrom.sys
f3fe8000 00005240 00013d11 Cdralw2k.SYS
f41d6000 00000a40 00008ef7 audstub.sys
f3cc0000 0000c560 00010dac rasl2tp.sys
f40a8000 00002220 0000e062 ndistapi.sys
bfd7e000 000161e0 00024edb ndiswan.sys
f40b8000 00003e40 0001329d TDI.SYS
f3cd0000 0000b9e0 0000e275 raspptp.sys
f3eb0000 000043e0 0000f2be ptilink.sys
f3ec0000 000040e0 0000fed0 raspti.sys
f3ce0000 0000e9e0 00016ad6 parallel.sys
f41d7000 00000d80 00004a92 swenum.sys
bfd3c000 00019960 000209d8 update.sys
f3ef8000 00004a80 0000f1a2 flpydisk.sys
f3d00000 00009bc0 0000aef8 usbhub.sys
f3d10000 00009ce0 000121c3 NDProxy.SYS
f3f28000 00004c20 00010fba USBSTOR.SYS
f3f40000 00005740 0000fa4a USBRADIO.sys
f4112000 00001bc0 0000ab4c Fs_Rec.SYS
f41d9000 000009e0 000023ce Null.SYS
f41da000 00000ee0 0000c54f Beep.SYS
f40dc000 00003580 0001047d vga.sys
f41db000 00000f80 0000f6c2 mnmdd.SYS
f3f78000 00005240 0000e5fa Msfs.SYS
f3d20000 00008fa0 00017e60 Npfs.SYS
f411a000 00001e40 0000f369 rasacd.sys
bfccd000 0004e1a0 00056824 tcpip.sys
f3d30000 000086e0 00017874 msgpc.sys
f3ea8000 00007960 00009122 wanarp.sys
bfc81000 00023120 000282d2 netbt.sys
f3d40000 000081a0 0000b5c1 netbios.sys
bfbbf000 000213e0 0002c2a9 rdbss.sys
bfb4f000 0005d060 00069eb4 mrxsmb.sys
f40d4000 00003640 0000f8a3 dump_scsiport.sys
bfb32000 0001c440 00026ce7 dump_IntelATA.sys
a0000000 001a5e60 001b02d1 win32k.sys
bf937000 00000000 001e4c5b G400D.dll
bc801000 0001db40 0002ce34 afd.sys
f419c000 00001860 0000770b ParVdm.SYS
bc837000 00003b80 0000fe45 Aspi32.SYS
bc6d6000 0003a740 0003abee srv.sys
f41c6000 00001100 0000df67 PfModNT.sys
bc673000 000120a0 000183eb wdmaud.sys
bc86f000 0000b7a0 0000e409 sysaudio.sys
bc59b000 0000ed80 0001296d Cdfs.SYS
bc49c000 000222e0 0002d073 Fastfat.SYS
bc643000 0000dac0 0001b27b symevent.sys
bc36f000 00014a00 00021cb3 ipsec.sys
bc414000 00008020 0004c94c NPDRIVER.SYS
bc0cb000 00023f60 0002ef53 kmixer.sys

************************************************** **************
** Process
************************************************** **************

PROCESS: SessionId: 0 Cid: 04a8 Peb: 7ffdf000 ParentCid: 0328
DirBase: 0eb0b000 ObjectTable: 813ae1e8 TableSize: 0.
Image: Radio.exe
VadRoot 81573fc8 Clone 0 Private 313. Modified 6. Locked 0.
DeviceMap 8188d668
Token e232bd70
QuotaPoolUsage[PagedPool] 22788
QuotaPoolUsage[NonPagedPool] 3644
Working Set Sizes (now,min,max) (816, 50, 345) (3264KB, 200KB, 1380KB)
PeakWorkingSetSize 878
VirtualSize 30 Mb
PeakVirtualSize 31 Mb
PageFaultCount 2261
MemoryPriority BACKGROUND
BasePriority 8
CommitCharge 359


************************************************** **************
** Thread
************************************************** **************

THREAD Cid 4a8.2f8 Teb: 7ffde000 Win32Thread: e22db908 RUNNING
Owning Process 812c7020
WaitTime (seconds) 530615
Context Switch Count 27939 LargeStack
Start Address 0x77e99264
Win32 Start Address 0x00451c0c
Stack Init bc7a08d0 Current bc7a02a0 Base bc7a1000 Limit bc79c000 Call bc7a08d0
Priority 9 BasePriority 8 PriorityDecrement 0 DecrementCount 0


************************************************** **************
** Register Dump For Processor #0
************************************************** **************

eax=ffdff13c ebx=0000001e ecx=bc7a003c edx=8046766f esi=bc7a0438 edi=bc7a03e4
eip=804301a7 esp=bc7a000c ebp=bc7a03c8 iopl=0 nv up di pl nz na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00000286
cr0=8001003b cr2=00000003 cr3=0eb0b000 dr0=00000000 dr1=00000000 dr2=00000000
dr3=00000000 dr6=ffff0ff0 dr7=00000400 cr4=000006d1
gdtr=80036000 gdtl=03ff idtr=80036400 idtl=07ff tr=0028 ldtr=0000


************************************************** **************
** Stack Trace
************************************************** **************

ChildEBP RetAddr Args to Child
bc7a03c8 80463b2b bc7a03e4 00000000 bc7a0438 ntoskrnl!KeTerminateThread+0xb74
bc7a0438 f3f410e8 00000017 00000001 00000000 ntoskrnl!Kei386EoiHelper+0x475
bc7a047c f3f41069 bc7a05c0 00000030 00000103 USBRADIO!UsbThermometer::ReadRadioA
synch+0x65
00000103 00000000 00000000 00000000 00000000 USBRADIO!UsbThermometer::GetSetRadi
oAsyn+0x75

------------------
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[This message has been edited by wbatten (edited October 05, 2000).]

[This message has been edited by wbatten (edited October 05, 2000).]

[thirdfey]

this is what microsoft says to do, Article ID: q192463 you need to make sure you have pstat.exe. this should help you narrow down the driver causing the problem.

[storm]

"The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xc0000005, 0xf3f416dc, 0x00000001, 0x00000003)"

this hex number is the stop bit that got thrown and kicked off the bug check "0x0000001e" the hex numbers in the () are the parameters that got passed to the stop bit.

run the stop bit hex number through the MS knowledge base and an article will pop telling you which of the hex parameter numbers you need to use for further troubleshooting, it's usually the first or the third.

it will give you additional details on how to proceed in narrowing down the problem.

good luck..