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April 21st, 2002, 01:09 PM
#1
Registered User
HP LJ 5N Error 50
greetings all...
I need some information about the power supply in a HP 5N. currenty the system gives me an error 50, indicating that the fuser is not heating up. I hvae traced to broblem back teh the power supply, which dosnot give any power to the fuser.
I have found may dicussinos about HP II and III's having this condition, and I am inclined to aggree taht teh Triac in the fures cericit is gone. But all these discussions refer to a different board, and the componentnumbers dont match up, any one have a schematic for the Sony APS-50A power supple, or experience with this condition?? <img src="confused.gif" border="0">
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April 21st, 2002, 02:11 PM
#2
Registered User
YOu may have to contact sony or HP for that info. or wait to hear from Don J. he knows his stuff with printers
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April 21st, 2002, 03:35 PM
#3
Registered User
have you checked the support page for your printer <a href="http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?locale=en_US&prodTypeId=18972&prodSeriesI d=25479&prodSeriesName=hp+LaserJet+5%2Fm%2Fn+serie s" target="_blank">here</a>?
You are right, error 50 may mean a bad fuser or bad power supply. If you are not 100% sure that one or the other is bad, and as both components are rather expensive, I think it would be prudent to take your printer to a local authorized HP service center. (I'm sure there is one in Edmonton)
More info here:
<a href="http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpl05620&locale=en_US&taskId =8413&taskName=troubleshoot+a+problem&prodSeriesId =25479&prodTypeId=18972&pr" target="_blank">http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpl05620&locale=en_US&taskId =8413&taskName=troubleshoot+a+problem&prodSeriesId =25479&prodTypeId=18972&pr</a> odSeriesName=hp+LaserJet+5%2Fm%2Fn+series&docId=32 827
If you're sure the power supply is bad and needs to be replaced, then then you'll have to purchase a new one. Power supplies aren't user-serviceable.
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