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May 14th, 2002, 06:40 AM
#1
Registered User
 Word 2000 File Conversion Promt
When i open any documents on my computer that were create before monday, word comes up with a File Conversion window. In this window it allows me to see all differnet types of encoding and a preview windows that shows blocks and no text. All different type of encoding show pretty much the same thing. I documents that were doing this to anyother PC so i know it is not the program that is cauing this problem. Any new documents will open correctly, and have no problems. Does anyone have an anwser for this.
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May 14th, 2002, 06:54 AM
#2
ReInstall word it sounds like it went south. i found out reinstalling usually fixes problems
david
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May 14th, 2002, 07:30 AM
#3
Registered User
It's not a problem with word. I copied the documents to another PC and they do the same thing. Also i am able to create files now and they do not have that problems.
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May 14th, 2002, 07:32 AM
#4
Registered User
Where are you getting these files from? Are they stored on a floppy disk or a CDROM or something? Because if you can't open them on any machine, it could mean corrupted media, i.e. your disk is bad. Will Word open any other documents from before Monday?
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May 14th, 2002, 07:48 AM
#5
Registered User
yes that would work before monday, and they are located on the hard drive.
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May 14th, 2002, 08:29 AM
#6
Registered User
It sounds like the files are either corrupted or possibly stored on some bad sectors of the Hard Drive have you run a scan on the drive to see if either are occuring?
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May 14th, 2002, 04:34 PM
#7
Registered User
I would tend to think a virus might be causing this problem. I was working on a machine that got hit by the Klez.H worm. When i finally used Norton to get rid of the virus and tried opening any word or excel document, I got an error message similar to yours. What happens I believe is the worm overwrites with zeroes files with these extensions: txt, doc, xls, mpg, mpeg. Run a virus check on that pc and here is a link regarding the Klez.H worm if that is the case. <a href="http://securityresponse.symantec.com/avcenter/venc/data/[email protected]" target="_blank">Klez</a>
I think the problem is either an ID10T or PEBCAK error
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May 16th, 2002, 03:58 PM
#8
I agree with Todo I ran into a system with Klez that did that yesterday that did that to word and excell docs, the files were done for because the virus destroys them.
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