Scanner port oddity?

[Miphnik]

Computer:
Dell Precision 340
OS: Win2K

Trying to get a Canon 1250 scanner setup on the above computer. I plugged into the back usb ports and no luck. Tried the front ports and works as advertised. Then tested all usb ports with a usb mouse. All ports ops check good.

End user wants (demands) that the scanner be hooked up to the back ports because it looks "tacky" with a cable coming out the front.

I'm using the latest drivers for the computer as well as the scanner.

Thanks in advance.

[Quiet Thunder]

Try upgrading the USB drivers. If that dosn't work, try removing/reinstalling the drivers. Also, try removing the software and then plugging the USB to the back and then reinstalling the software. Win2k and WinXp are very picky about scanners, and I definatly know the trouble you're going through. Good luck.

[DonJ]

Go here for <a href="http://12.129.248.84/techsupport.php?p=csd1250u2f&q=download" target="_blank">downloads for your scanner</a> . You will notice that there is a Scanner Delete Driver Application that will remove the current drivers already installed.
Also, notice the links there for FAQ's, User's Guides, etc.
Let us know how it ends up...Good Luck!

[confus-ed]

What do you mean '....back usb' & '... front usb', presummably the back ones are your m/b ports but the front?

USB ports do come in a number of flavours, 1.0,1.1, 1.2 & 2. Various devices require various ports even though they all fit in the same hole!

My guess is that the mysterious 'front' ports are a later spec than those on your m/b. You probably can't upgrade these 'back' ports but if you insist on connecting from the rear (what kind of advice is this?!) then buy a PCI card to do the job.

BTW checking usb ports with a mouse will generally tell you the system is ok with usb 1.0 nothin' else...