At my job, we have an assortment of laptops that I have to support. Compaq, Dell, HP, Micron, AST, Toshiba and Gateway for the most part.

Most have their good points and bad. I will try to line out my experience with them.

Compaq, Impressive as they come in the door but as they are worked not so good. 2 laptops- Sent back for work 6 times combined.

Dell, I have had good luck with Dell. Little trouble and good support. Out of about 15 we have had 2 mother boards go bad but dell had someone onsite the next day to do the repair work.

HP, The only problem I have had is the $$$.

Micron, I would strongly suggest staying away form them!!!! In three years time you will replace a hard drive!!! Usually after about a year and a half! 6 different modals and they all have had problems and a lot more than just the hard drive too.

AST, They were good but just didn’t last! To under powered.

Toshiba, We have a few Libretto’s. They’re a small laptop almost the size of a palmtop. They have been great for the users that just want e-mail when they’re out on the road. To bad they stop making them!

Gateway, We really don’t have to many Gateways but I have been less than impressed. The ones that we have are big and bulky and have required more support than I want to give.

From my experience it really comes down to the $$$ and who you want to get your support from. My vote would be Dell or HP.