|
-
April 6th, 2001, 04:11 PM
#1
Registered User
Internet not working after Happy99 removal
This pc is running win95b and internet explorer 5.1. It was working fine till he got an attatchment with the happy99 virus. I installed Norton anit-virus 2001 which took care of the virus but the internet quit. Norton put wsock32.dll in quarantine after removing the virus, so I restored this file and the internet started to work again. Then Norton kicked in and said we had a virus, so I let it fix it. Sure enough the internet quit again. It will dial out and connect but won't go anywhere, not with internet explorer, netscape, opera , or outlook express. I tried restoring the file from quarantine again but it wouldn't let me. I have tried everything I can think of :
1.un-install IE5 and re-install.
2. un-install dial-up networking and re-install.
3.Un-install all networking components and re-install.
4. Un-install Norton AV, then un-install everytthing listed above and re-install.
5.re-install win95b.
I will probably end up formatting the hard drive and starting over but if I can avoid it I would prefer it.
"You've been livin' on the razor's edge, since you began to shave...
Make sure you live, you're a long time dead, cradle to the grave"-Motorhead
-
April 6th, 2001, 04:23 PM
#2
Originally posted by Cabal:
This pc is running win95b and internet explorer 5.1. It was working fine till he got an attatchment with the happy99 virus. I installed Norton anit-virus 2001 which took care of the virus but the internet quit. Norton put wsock32.dll in quarantine after removing the virus, so I restored this file and the internet started to work again. Then Norton kicked in and said we had a virus, so I let it fix it. Sure enough the internet quit again. It will dial out and connect but won't go anywhere, not with internet explorer, netscape, opera , or outlook express. I tried restoring the file from quarantine again but it wouldn't let me. I have tried everything I can think of :
Except for 1 thing...check Norton's site for instruction on how to fix it. You installed NAV AFTER being infected, so you have to follow the repair directions.
The simple version is:
1) let NAV quarinteen wsock32.dll
2) delete the infected dll
3) restore the dll from the windows cd or by renaming wsock32.ska to wsock32.dll
the long version is Happy99 Details
They also have an small fix program for Happy99
-
April 6th, 2001, 07:12 PM
#3
Registered User
I looked at Symantec's virus page for happy99 but I missed the renaming of the wsock32.dll. I tried the fix happy99 removal tool but it didn't fix the internet problem. It did get rid of happy99. I will search for the renamed wsock32 next week.
-
April 10th, 2001, 04:24 PM
#4
Registered User
I finally got this monster fixed but only by upgrading it to win98. I went through the symantec procedures of deleting the corrupt wsock32.dll and related files, and extracted a new wsock32 but the internet still didn't work- it connected but wouldn't go anywhere. I guess more files were corrupted than just those relating to the wsock and dial up networking.
Posting Permissions
- You may not post new threads
- You may not post replies
- You may not post attachments
- You may not edit your posts
-
Forum Rules
|
|
Bookmarks