Mailto:

[Gameguru]

The site that MacGyver posted is spot on. I think that that may fix your current problem but I believe that you could find more if you don't reinstall outlook. The shortcut for my outlook is:

C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE

It may be different on your box. Good Luck!

[DANIMAL]

OK (sigh)..............

This is what I hav been doing:

Reinstalled Microsoft Office over top of it's self through Add and remove.

Then used the detect and repair option in microsoft outlook in the help tab.

then did as Macgyver said and checked for the mailto:url in the folder options and it was not there so I proceeded to do as the link said adding the file type see link below.

then I went to start/programs/accessories/sys info tools tab/net diagnostics. and checked that out and found lovely things see link below

and called sympatico services to see about these things and like I said before they said to use outlook 6.0.

So I closed out microsoft outlook and did all of the above to outlook 6 and still the same thing happens

when I hit a mailto: link I freeze for 15 sec most of the time the error message comes up saying
" the default mail client is not properly installed click OK" and I see by hitting ctrl alt del that the svchost.exe is taking up all my resources and then it stops and and as many browsers that my cpu can handle open up thus using 100% of my CPU.
(Ram is not being abused)

The procedure the GAMGURU suggests just does not happen as shown in the first screen shot on previous page.

I'm lost. now and would really not like to format at this time because it's such a minor problem (which i can deal with for awhile)that looks very ugly.

anything else guys/gals?


<a href="http://www3.sympatico.ca/d_n/tempstuff.htm" target="_blank">SCREEN SHOTS</a>
thanks so far everyone

[Gameguru]

I realize that you are probably at your wits end but a couple more things before you go postal...

Try removing all of the file types associated with outlook from folder options, remove outlook and office from add/remove, go throught the registry and delete any key associated with outlook.

Restart and reinstall office with outlook. I'm at a loss as to what it could be other than this. Unfortunately, at some point it becomes easier to format/reinstall than troubleshooting the prob. I wish I could be more help.

Good luck(again) <img src="confused.gif" border="0">

[DANIMAL]

[quote]Originally posted by Gameguru:
<strong>I realize that you are probably at your wits end but a couple more things before you go postal...

Try removing all of the file types associated with outlook from folder options, remove outlook and office from add/remove, go throught the registry and delete any key associated with outlook.

Restart and reinstall office with outlook. I'm at a loss as to what it could be other than this. Unfortunately, at some point it becomes easier to format/reinstall than troubleshooting the prob. I wish I could be more help.

Good luck(again) </strong><hr></blockquote>

Hey Gamguru YOU DA MAN!!!

Did as you said exactly, only I couldn't find a way to uninstall Outlook Express, Just office and microsoft outlook I removed all file types, all registry entries. But that did the trick.

Thank everyone.

[Gameguru]

I'm just glad that I could help out. There is nothing more frustrating to me than a computer problem that I can't solve....especially when it ends up being something simple and I have formated like 5 times only to find out I could have fixed it with a simple patch.

I had the same sort of feeling after I found a corrupt ini file for my RAID controller. Corrupt media=corrupt file.