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February 1st, 2002, 07:17 PM
#1
Registered User
XP Newbie
I have customers machine I'm working on....first time I've dealt with XP...Home edition I cannot for the life of me get an internet connection! The modem tests out fine, every thing else is is as it should be. I got to thinking that with all the hoops MS has you jump through to register, is the fact that I'm trying to connect from a diffrent phone number of any significance? Has MS become that paranoid and anal?
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February 1st, 2002, 07:50 PM
#2
Registered User
the phone number may make a difference if it's Highspeed.
what is the provider.
is it dial up
have you checked the tcp/ip settings?
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February 1st, 2002, 07:53 PM
#3
Chat Operator
XP is very anal with some stuff. one thing you may want to try is to reset the TCP/IP protocol to defaults.. look [URL=http://support.microsoft.com/default.aspx?scid=%2fsearch%2fviewDoc.aspx%3fdocID %3dKC.Q299357%26dialogID%3d4620098%26iterationID%3 d1%26sessionID%3danonymous%7c4117023]here[/URL ] for info on how to do it.
Other than that, try reinstall DUN
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February 1st, 2002, 07:55 PM
#4
Registered User
It's just Dial up and tcp\ip is fine...should I just nuke the settings and set it up again?
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February 1st, 2002, 07:56 PM
#5
Registered User
[quote]Originally posted by shamus:
<strong>It's just Dial up and tcp\ip is fine...should I just nuke the settings and set it up again?</strong><hr></blockquote>
that's usually what I do when there are no problems that can be found.
resest everything like it was before you messed with it and then take your time setting things up.
good luck
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February 1st, 2002, 07:58 PM
#6
Registered User
Thanks Matridom and my TWINDADZ friend...I'll give it a go....
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February 1st, 2002, 08:11 PM
#7
Registered User
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February 1st, 2002, 10:27 PM
#8
Registered User
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