WinXP, IE6, Broadband, no connection.

**arokh** · March 27th, 2002, 05:53 PM

Working on a computer here thats running WinXP Home, with IE6 of course. Its set to run on broadband, with a dhcp assigned IP address to the network card. No matter what I do, I can't get on the internet. If i go command line, I can ping <a href="http://www.google.com," target="_blank">www.google.com,</a> or <a href="http://www.yahoo.com," target="_blank">www.yahoo.com,</a> but I can't get IE to see any pages.

I checked, and disabled the firewall, still does it. Any clues?

Thanks,
/|rokh

Mustang · March 27th, 2002, 06:03 PM

Try removing the tcp protocol and reinstalling it

that may fix the issue.

it's common with xp and broadband connections to have that issue.

**arokh** · March 28th, 2002, 10:38 AM

Maybe I'm just a n00b, but I can't figure out how to unintall and reinstall the stack in winxp. Best I've found is to uncheck it, and recheck it, but that doesn't help. It wont let me uninstall it. I tried uninstalling the NICS, rebooting, and it still doesn't work. Any thoughts?

Thanks much!
/|rokh

**Stalemate** · March 28th, 2002, 10:44 AM

What about your firewall - what type is it?

I've recently had to deal with a situation where the firewall had crapped up the TCP/IP stack so well I couldn't recover the system (WinXP also).

Had to re-install the OS...

I found something on recovering from that afterwards, but I don't have it on hand right now. I'll check at home this evening and post again.

**Cave_Dweller** · March 28th, 2002, 11:32 AM

If you can ping Yahoo.com, try <a href="http://64.58.76.177" target="_blank">http://64.58.76.177</a> (Yahoo.com's IP Address)instead of <a href="http://www.yahoo.com" target="_blank">www.yahoo.com</a>

If you can successfully connect to a web site by using its IP instead of a URL, it's a DNS problem. I would contact your ISP to verify DNS config.

I ran into a similar problem on a small network running a WinProxy firewall, uninstalling Winproxy AND deleting the program folder and registry keys, then reinstalling was the fix. A simple uninstall / reinstall didn't do it.

Good luck !

**arokh** · March 28th, 2002, 12:26 PM

Ok, this thing is being really weird. If I go to command prompt, I can PING <a href="http://www.yahoo.com" target="_blank">www.yahoo.com</a> and get a reply, and i can PING 64.58.76.177 and get a reply. However, if I go to IE, it gets a DNS error right away, page connot be displayed. If I try to go to <a href="http://64.58.76.177" target="_blank">http://64.58.76.177</a> same error.

I don't think its an ISP problem, because we don't have broadband here. We have his machine hooked up to our network (and I am writing this message on the "server" machine, running ICS on 98SE). Our network runs DHCP, so basically we are mimicking his cable modem, just without the speed.

I'm perplexed, but i'm about 3 minutes away from telling him we need to wipe the drive and start over

/|rokh

**Matridom** · March 28th, 2002, 12:29 PM

[quote]Originally posted by arokh:
Ok, this thing is being really weird. If I go to command prompt, I can PING <a href="http://www.yahoo.com" target="_blank">www.yahoo.com</a> and get a reply, and i can PING 64.58.76.177 and get a reply. However, if I go to IE, it gets a DNS error right away, page connot be displayed. If I try to go to <a href="http://64.58.76.177" target="_blank">http://64.58.76.177</a> same error.

I don't think its an ISP problem, because we don't have broadband here. We have his machine hooked up to our network (and I am writing this message on the "server" machine, running ICS on 98SE). Our network runs DHCP, so basically we are mimicking his cable modem, just without the speed.

I'm perplexed, but i'm about 3 minutes away from telling him we need to wipe the drive and start over

/|rokh<hr></blockquote>

Have you looked into winsock?

If you have netscape, open it, and if it gives a "data socket error" then that's your trouble.. Macgyver posted some instruction to correct that issue somewhere.. need to look it ip

**arokh** · March 28th, 2002, 12:35 PM

IF you are referring to what I think you are... Where you have to delete a registry key, and replace some windows files. I have dealt with that before, but even PING wouldn't work in that scenario. I just think his IE is bunk, and since IE is integrated into windows... well... wipe time

/|rokh

**Stalemate** · March 28th, 2002, 01:21 PM

Are you sure you don't want to wait after I check my sources at home?

**Nakedboy** · March 28th, 2002, 01:52 PM

THis may sound dumb, but have you checked your browser connections setting? Make sure you don't have it setup to use a proxy. Also check the WSP, make sure it's not trying to use a proxy server to connect.

**arokh** · March 28th, 2002, 01:54 PM

Yeah, I'll wait... I'm in no hurry... the customer might be, but that's life

/|rokh

**arokh** · March 28th, 2002, 01:56 PM

[quote]Originally posted by Nakedboy:
THis may sound dumb, but have you checked your browser connections setting? Make sure you don't have it setup to use a proxy. Also check the WSP, make sure it's not trying to use a proxy server to connect.<hr></blockquote>

Yeah, I checked all that. I normally don't post here until I've run out of options that I can feasibly find

/|rokh

**Cave_Dweller** · March 28th, 2002, 02:23 PM

Before anyone jumps on me, I know this is a long shot and most of it would not apply to XP / IE6 and some items have already been eliminated.

<a href="http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q175722" target="_blank">http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q175722</a>

But if it helps, it would beat the format C: option.

**arokh** · March 28th, 2002, 04:05 PM

[quote]Originally posted by Cave_Dweller:
Before anyone jumps on me, I know this is a long shot and most of it would not apply to XP / IE6 and some items have already been eliminated.

<a href="http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q175722" target="_blank">http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q175722</a>

But if it helps, it would beat the format C: option.<hr></blockquote>

I don't plan on jumping on you... for any reason

I appreciate all the help, but you're right, that article really doesn't apply to this situation. I could almost see it being a winsock problem, but in my experience before with that, ping doesn't even work.

format c: /q /v:"" < y.txt time? hehe, I'll wait tomorrow to see what turns up, but I think that's what it's gonna come down to.

/|rokh

**tratclif** · March 29th, 2002, 11:39 AM

You may have found this by now: How to reset the TCP/IP protocol in Windows XP (q299357)

<a href="http://support.microsoft.com/default.aspx?scid=kb;EN-US;q299357" target="_blank">http://support.microsoft.com/default.aspx?scid=kb;EN-US;q299357</a>

Thread: WinXP, IE6, Broadband, no connection.

Thread Tools

Display

WinXP, IE6, Broadband, no connection.

Bookmarks

Bookmarks

Posting Permissions