modem connect but explorer wont surf

[c4a]

hi,
i have a clinet which 2 modems installed into his computer, 1 is isdn and the other is simple 28K.
a week ago his system was hit by chernovyl virus and the mtx virus.
i removed the viruses, but after that (and also before that), i connect to the net using a modem, it verifying user andd pass, and then it connects, but the explorer could not enter any site, like a modem is not connected.
please help

[Revenant]

uninstall dial up networking, reboot, then reinstall dial up networking

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What's this button d--

[River19]

Also check to make sure that your DNS server setting are in order. I have found that when a customer says that they cannot get on the Internet, what they mean is their DNS numbers are not configured properly.

[c4a]

thank you all,

[teckie]

You also want to go into IE properties and make sure you are set to "always dial my default connection" plus in some cases I have seen where you can just redo the dialer and it will surf.

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Sniff...Smell that..... That's what a roach smells like after he made his home your computer... and fried.