[RESOLVED] Compaq Fax/Modem problem
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Thread: [RESOLVED] Compaq Fax/Modem problem

  1. #1
    Tampa_Tom
    Guest

    Compaq Fax/Modem problem

    I have a Compaq Presario 4712. It is a Pentium I with Windows 95. The Compaq Fax and phone center that came preinstalled no longer works. I can no longer use the fax. The modem for internet access is fine.

    Here is the error message that I get:

    CPQPhone.exe is linked to missing export MAPI32DLL.140.

    Any ideas where I can get this DLL file?

    Thanks.

    Tom

  2. #2
    Registered User
    Join Date
    Jan 1999
    Location
    Kelowna, B.C. Canada
    Posts
    647
    It's built in to Windows 95. A reinstall of Windows will cure your problem, even though it seems like overkill, it will fix any registry "bugs" at the same time.


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    Who needs a life, I have Internet!

  3. #3
    tampa_tom
    Guest
    Reboot,

    Are you saying to wipe out the hard drive and then reinstall Windows? If I do that I'll have to reinstall a bunch of applications and data files that I've accumulated. I'm trying to avoid that.

    Tom

  4. #4
    Registered User
    Join Date
    Jan 1999
    Location
    Kelowna, B.C. Canada
    Posts
    647
    Nope. Just insert the CD, rename win.com to win.bak in the C:\windows directory, and then click Start, Run, D:\setup or whatever your CD drive letter is.
    Reinstall over top. Will keep all your current settings for desktop etc, and keep all your programs, software and data intact.

    ------------------
    Who needs a life, I have Internet!

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