USB DSL modem problem
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Thread: USB DSL modem problem

  1. May 14th, 2001, 10:17 AM #1
    Jauja
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    Unhappy USB DSL modem problem

    From ModemHelp.org Discussion Board

    [email protected] wrote:

    "I tried installing the thing and it boasts "plug and play" capability. This would be true of my computer would actually recognize it as a "usb device" instead of a "usb root hub". Since I can't get it to recognize it as a usb device I can't install the drivers. When I try installing the thing manually it says the drivers don't supply information about this device. Another thing, while the instructions say that Win98 and Win98SE will detect different driver .dll's, my Win98SE detects the Win98 .dll's, what's up with that. Can anybody help?"

    can someone help him?

    Thanks!
    Further help... email me!


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  2. May 15th, 2001, 03:03 PM #2
    NooToo
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    Post

    Two things you should check first of all.

    1, is usb enabled in bios?
    2, is the usb root hub installed properly in windows?

    If both the above are fine, then, did you install the drivers first and then plug in the device? The other way around don't work!
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  3. May 15th, 2001, 03:09 PM #3
    DANIMAL
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    Post

    He should Register with windrivers and Post a topic.
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  4. May 16th, 2001, 08:01 AM #4
    Jauja
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    Unhappy

    Originally posted by NooToo:
    Two things you should check first of all.

    1, is usb enabled in bios?
    2, is the usb root hub installed properly in windows?

    If both the above are fine, then, did you install the drivers first and then plug in the device? The other way around don't work!
    wait! ...It sounds good! I remember i alwasys do it when i install my M$ Sidewinder Freestyle PRO(USB)!(i install drivers then i plug the device).

    Thanks... for your time mates!
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  5. May 16th, 2001, 08:02 AM #5
    Jauja
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    Unhappy

    Originally posted by DANIMAL:
    He should Register with windrivers and Post a topic.

    he! he!
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  6. May 16th, 2001, 06:08 PM #6
    Mallow005
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    Unhappy

    I'm pretty sure usb is enabled in bios.. would it detect it if it wasn't? How do I check?

    Also, the problem is that I can't install the drivers. Everybody else that has this modem says they didn't have this problem, hmm. When I did a clean install and it was installing all my drivers it worked, but when I rebooted they weren't there anymore and it always recognized it as a usb root hub from then on. According to the instructions I need to to recognize it as a "usb device" or an unknown device, any way to do that manually?
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  7. May 21st, 2001, 07:30 AM #7
    Longie
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    Question

    Hi,

    I need the Alcatel Speed Touch USB External Modem Driver, the green fish thing. Is there anyone have it or know where can i take ?

    Longie
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  8. May 27th, 2001, 12:57 AM #8
    Sly
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    Lightbulb

    Originally posted by Longie:
    Hi,

    I need the Alcatel Speed Touch USB External Modem Driver, the green fish thing. Is there anyone have it or know where can i take ?

    Longie

    Try this link
    WinDrivers
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