Originally posted by Kymera
I know, I know. I haven't seen a 5150, but maybe I should do something about my 5000. I've been talking about it for a while though.
Unfortunatly the techs no longer have a say if a phone gets ordered for a warranty replacement anymore.

We just test the phone and see if its under warranty. Thats it.
(Although we can "make" it fail).

The whole process has changed since people wern't sending back the old phones.