[RESOLVED] Spool32

[Dgallatin]

Hi,
I have been trying to fix this problem all week, have used the MS knowledge base and all
and still have problem. The basic thing is that I have an HP 4 as a network printer.
User cant print anything, and when I try to
delete the printer to recreate it in the printers file, it locks up, causes a spool32
error and I have to reboot usually.
I have tried safe mode, selective startup, etc etc. Desperation is setting in!! Help
please.

[DonJ]

Hi,

You didn't mention which OS...anyway, the latest drivers for your printer are located here:

http://www.hp.com/cposupport/swindexes/lj4_swen.html

Also, there are links on the left-hand side of that web page for FAQ's, solving a problem, etc.

Good Luck!
DonJ


------------------
Hey, it's all FM to me!

[KWB Teck]

<font face="Verdana, Arial" size="2">Originally posted by Dgallatin:
Hi,
I have been trying to fix this problem all week, have used the MS knowledge base and all
and still have problem. The basic thing is that I have an HP 4 as a network printer.
User cant print anything, and when I try to
delete the printer to recreate it in the printers file, it locks up, causes a spool32
error and I have to reboot usually.
I have tried safe mode, selective startup, etc etc. Desperation is setting in!! Help
please. </font>

Do you have any MIO cards installed? Are you by any chance running HP's Trellis, or Jet Admin?