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November 6th, 2002, 11:51 PM
#1
Registered User
Is this possible?
My friend brought this up to me and I think the idea is crazy, but I wanted to see what the experts at WinDrivers think...
He's attempting to get Qwest DSL and has chosen to use the ActionTec Wireless Ready DSL Gateway. (model number unknown.) His NIC card is an Accton EN1207D series Fast Ether-Net adapter.
This said, he's gone through two modems at this point and the third is on the way. A technician is going to install the third one becuase they believe....get this....that his NIC card is "burning" up the DSL modems!
The problem manifiests itself in this way:
He plugs everything in and the lights are on. However, there is no internet connection. In less than an hour the internet connection light will go out and the computer loses track of the modem. It's at this point that Qwest determines he needs a new modem.
I have to admit it sounds like it COULD be happening, but I've never heard of a NIC card being able to "BURN" up a modem. Am I just an unschooled schmuck, or is Qwest on crack?
Please advise. Thanks!
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November 7th, 2002, 02:17 AM
#2
Registered User
Sounds like another case of "we have no friggin clue what the heck is goin on, but we gotta blame something!" to me.
Has the line ever worked? If it's a case of your wireless equipment frying the router, have their technician verify the line is working with a laptop before hooking up your equipment.
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November 7th, 2002, 08:47 PM
#3
Registered User
You might want to get your hands on a volt/ohm meter and check the contacts on the end of the ethernet cable that plugs in to the modem..check to see if any connection indicates a voltage much different than the small trace voltage that should be present..it's at least theoretically possible that the card has a shorted trace and is bleeding voltage through the cable
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November 7th, 2002, 09:36 PM
#4
Chat Operator
What is more then likely going on is the phone lines have drity power on them and are causing the modem electronics to fail. If the issue is as you stated, then the nic interface would die, yet the modem would retain it's conneciont to the DSL provider.
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