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June 14th, 2000, 02:30 PM
#1
Scanned pictures come up blank
I have a NEC ReadyScan 636i USB scanner running through Microsoft Picture It! My system is a 550 Athlon on a Asus k7m board with 128 mb pc133 ram. The problem is that when I scan a picture it goes through the scanning process, but comes up as a black rectangle.
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June 14th, 2000, 08:17 PM
#2
Turn the pictures over!!!
I know what your going to say but I couldn't resist.
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July 21st, 2000, 05:58 PM
#3
Have you checked for any updated USB file for the motherboard.
Also try the scanner on another computer to see if you get the same problem
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