Heads up on HP scanners - lousy software
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Thread: Heads up on HP scanners - lousy software

  1. January 7th, 2003, 02:47 PM #1
    MacGyver
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    Heads up on HP scanners - lousy software

    Just a heads up for all my friends here:

    My boss picked up an HP ScanJet 4570C. I was not aware of this, but HP's new scanners come with this strange scanning software. It is written in Java and it runs in a web browser. Not to impressed with this, we discovered that there is a bug in this software that HP has acknowledged, but not fixed. The problem is that running the pre-scan/scan preview causes a script error. HP's solution? Disable the pre-scan and scan preview! But what good is a scanner withotu a preview?

    He took it back and exchanged it for an Epson 1650 which cost 1/3 less and actually has REAL software written for it.
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  2. January 7th, 2003, 02:51 PM #2
    DANIMAL
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    WOW Mac!!!
    that is almost the identical story I could have wrote the other day from a house call though the guy went with a canon parralel printer since he was having usb probs too.

    would have been nice to knwo before reinstalng the stupid software about 10 x.

    What is with companies handing out bad software.

    still not as bad as sp2 thats coming for xp tho.
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  3. January 7th, 2003, 02:56 PM #3
    DANIMAL
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    this was an HP scanjet 3500C btw
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  4. January 7th, 2003, 04:27 PM #4
    MacGyver
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    Yeah, a lot of HP Scanners use this poor excuse for scanning software. They include:

    The ScanJet 2300c,
    The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
    The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
    The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi

    I've got a Scanjet 2200c, and while it isn't the greatest, at least it has real software, and not some java junk!
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