vxd ios(04) + 000021B6

[WildTech]

Hey Gang

I have an old tower on the bench running Windows 95. At boot up it post the following error A fatal exception OE has occured at 0028:C0272AEE in vxd ios(04) + 000021B6.

I have searched google and their are some similar things listed but they deal with Iomega ware and SoundBlaster sound card. Neither apply and I've tried repairs for both with no joy!!

Any ideas??

[Stalemate]

Does booting into safe mode generate the same error?

[NooNoo]

How about some hardware details, motherboard etc?

Was there a scanner attached to the lpt1?

How about a burner?

Is it an amd or intel? If an older amd, try disabling the L1 cache in bios.

Have you checked the ram?

[WildTech]

Thanks for the quick replys guys!!

No scanner, no burner, but the guy does have an Epson C60 Printer. He tells me that he had serious issues getting it installed but claims that it is working fairly well now.


The system is an old 233 amd cpu running on an intell mother board, s3 virge dx pci video, isa creative sound blaster 16 pci creative modem, 32x cdrom, floppy, segate hard drive running windows 95. This system is very basic.

When the machine bombs out it appears to be loading task bar icons. If you control alt delete after it errors out the machine will reboot and restart with no error and it runs perfectly.

It does not bomb out in safe mode. I'm now thinking it could be printer related. Any thoughts??

[NooNoo]

you said it wasn't sound blaster related... it has a sound blaster isa card, have you pulled the card and removed the drivers?

Is the processor intel?

Did you check the ram?

[WildTech]

Yes, I have pulled the sound card and removed the driver.vxd files. The processor is an AMD 300 and the ram has been removed and replaced with known good memory

Thanks for the reply

[geoscomp]

Try this You can get IOS errors from things like corrupt font files, etc. etc.

[WildTech]

Thanks for the link geoscomputer! I downloaded it and ran it on the system. It fixed a ton of stuff but I still have this error at startup.

[geoscomp]

Maybe try uninstalling and reinstalling the printer drivers now?

[ilovetheusers]

There's a whole lot of stuff on google, but you have to search on 0028 VxD IOS (04) or just VxD IOS (04). Try the mskb too: http://support.microsoft.com


I was able to find one things that might do it if this is happening during the boot process while loading corel cdcreator:
http://support.microsoft.com/?scid=kb;en-us;187214

scsi printer:
http://support.microsoft.com/default...b;en-us;149563



Try and boot using the step by step conformation with a log file. see where it bombs and check the log file.

[WildTech]

Thanks for the replys

I've already done all that Ilovetheusers. In a stepthru it goes all the way thru to loading windows before it bombs. No help at all. The log file shows a failure in the netapi.dll.

Any ideas??

Thanks for the post guys.............keep em coming

[NooNoo]

This is a good candidate

When you say bombs at netapi.dll - whats the files before it that are loading?

Does this machine have a modem, or any communications installed?

Try removing dialup networking in safe mode and re- extracting the netapi.dll

[WildTech]

I looked at that too. I tryed removing the dialup adapter and all the network settings just for giggles. No change. I also removed all the printer drivers and associated printer utilities (ink monitor). Still no change.

What really blows me away is that this problem only occurs on a cold boot. If you restart, it doesn't bomb out. It only bombs from a cold start and once you control, alt, del to get out of the blue screen it boots perfectly and then runs perfectly.

Thanks for the input NooNoo

[NooNoo]

swap out the psu...

[WildTech]

It may come to that before its over with but I think I'm going to reload windows first. I want to eliminate any possible software problems first

Thanks for the help