Ghost 2003

[jaimicook]

Ihave a problem w Norton Ghost 2003 on XP Pro. A friend has a custom built machine w an Iwill board and an AMD Thunderbird 1.2 Ghz proc, and Ali Chip set. His boys got a virus with Kazza nad destroyed the software. i rebuilt it and included Trend Micro PC Cillin 2002, as it was included with the motherboard. I did a ghost of the C Drive, mad a boot floppy and checked that the backup was good, which it was. I then took the machine back to his home and Plugged in all the USB items, including an HP 7550 combo printer, and memory card reader, and perhaps it does some other things which I forget. I then attempted to show the owner how to install the ghost backup. The Boot disk would load part way and then get stuck in a loop with the message that it couldn't find the computer, ignore, retry or abort. I tried all of the above and it eventually sent some strange characters to the screen and died. New boot disk, same problem.
Any Suggestions?
Jim Cook [email protected]

[kato2274]

how are the partitions set up?

are you using an command line switches in autoexec.bat if so what are they?

please give some more info.

that said if you are using command line in autoexec.bat with something like ghost -clone,mode=pload,dst=1:1,src=d:\backup.gho:1 -sure
and you have NTFS partitions then you can pretty much forget it because you ARE booting into dos, so that dos disk isn't going to SEE those partitions as drives. I usually put the c: as NTFS and a hidden partition with ghost backup as Fat32 then when i boot with the boot disk and restore I'm actually restoring from c: (since that's the first DOS readable partition)


but I digress. . . . more info is definately needed here.

[NooNoo]

stuck in a loop with the message that it couldn't find the computer, ignore, retry or abort.

Could we have the actuall error message please?

[jaimicook]

Sorry, I neglected to explain that the backup was on 7 CD's.
The boot disk is whatever is the default boot disk that Ghost creates, using PC Dos. The computer is some miles from here at present, but if my memory serves me correctly, the error is can't find computer, or something very close to that. I realise that isn't a lot of info. I have used the same method, by the way, to back up my wife's and my computers with no problems. Any assistance is greatly appreciated.
Jim cook [email protected]

[NooNoo]

cannot find computer is not the error message its generating and it is extremely important to be able to help you that we do get the correct error.

It could be the cdrom drivers are not loading so it cannot find the cd rom - it could be the hard drive is not available or has a problem in bios.

[jaimicook]

I guess I didn't make it clear that it worked at my shop with just a monitor, mouse, keyboard, soundcard and broadband hookup. when I took it to the customer and installed all the drivers for he HP multi function printer and Hp camera, that was when I had the problem. I wasn' able to read the dos text well, as it wasn't centered corectly on his monitor and I didn't take the time to figure out the menus on the monitor. It was late, I was tired, and wanted to go home. The computer is some distance from here. If this isn't enough, then I'm sorry to bother you and I will go elsewhere.
Jim Cook [email protected]