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Thread: Trouble ticket tracking software

  1. July 9th, 2003, 11:49 AM #16
    ISBB
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    A friend of mine wrote me a chunk of software i call CYA... i use it to track what i do for who it doesnt have a index key but it time stamps the date and time you make an entry and its pretty much like that librium internet page but in a .net program... i like it. its still in the works and has a few qwarks but hey what software doesnt...
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  2. July 9th, 2003, 12:36 PM #17
    SpongeBob
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    We use Track-It 6.0 Enterprise edition with the Web addon.

    Very nice. Been using track-it since version 4.0 over 3 years ago.

    Easy to learn, setup and use.
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  3. July 9th, 2003, 01:20 PM #18
    g01belja
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    we use Heat

    HEAT® Service & Support(tm)
    Copyright© 1994-2002 FrontRange Solutions Inc.
    All rights reserved.
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  4. July 9th, 2003, 07:33 PM #19
    craigmodius
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    Originally posted by CeeBee
    TrackFree is free only for up to 50 workstations. We use TrackIt and it's a nice tool...
    Is that to run the program on 50 wkstns or audit only up to 50?

    Because we use Trackit on less than 10 out of a network of 150 or so PCs and Laptops. (the IS/IT dept are the only ones that use it.) But the audit would need to run on the 150 nodes.

    Besides that the TrackFree seems to leave alot to be desired.
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