Outlook Express Problem

[jmcavoy]

There is a user from another ISP trying to send email to some of my users, using outlook express. She gets it sent back to her with this error code:

Reason 575 You exceeded the maximum number of RCPT TO disconnecting.

That is all the info I could get from her. Any idea what reason 575 is for?

she gets this message every time she tries to send email to anyone using my ISP.

Thanks

[Matridom]

who's mail server is she using? how is she connecting to the internet (your isp, or hers?)

[geoscomp]

Is she sending with a lot of cc or bcc recipients?

usually that indicates that an email has more than the allowed number of recipients listed:


Maximum RCPT TO recipients
Refuse message with more than this number of RCPT TO: recipients
Sets the maximum number of recipients that may be named in a single email message. Internet standards dictate that this be 100 recipients. Most mail servers are internally set to 50 recipients, but most legitimate mail does not need to specify more than 20 recipients.

The default setting is 100 recipients.

[jmcavoy]

She is connected through road runner and is trying to send email to users that use our dial up service.

From the way she was talking I would say she was sending to other people as well through cc on our service. Which, come to think of it I think our admin has it set for 20 recipients, probibly less, knowing him.

Thanks for the help