Help!!! My Screen's Blue and My PC can't get up!
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Thread: Help!!! My Screen's Blue and My PC can't get up!

  1. November 5th, 2003, 12:36 PM #1
    TekkieFreak
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    Help!!! My Screen's Blue and My PC can't get up!

    Hey guys. I've got a PC here at the office that seems to be blue screening at random times. 0x00000050.

    I thought it was some software she was using, but I have seen it happen twice now without her using that piece of software.

    Having checked Microsoft's Knowledgebase, none of the situations seems to apply.

    System

    Pentium 3 500Mhz
    192 Megs Ram
    Diamond Stealth 3D Video (4 meg)
    Windows 2000
    Norton Antivirus 8.1
    (client install. Scanning from server as we speak)

    Any suggestions, would be greatly appreciated.
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  2. November 5th, 2003, 12:46 PM #2
    TripleRLtd
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    After you check for virus and any malware (what program did she have that you say is bad?), try booting and running (for diag purposes)
    with just the video card.
    (Diamond Stealth a little old in the tooth anyway)
    See if you get the same problem.
    If so try using a the generic VGA driver and run for a bit.
    Also:
    give the complete stop message if you will.
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  3. November 5th, 2003, 01:03 PM #3
    Gollo
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    Try swapping out the memory for some known good memory. Also I've seen this happen because of a bad power supply.
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  4. November 5th, 2003, 01:12 PM #4
    TripleRLtd
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    Quote Originally Posted by Gollo
    Try swapping out the memory for some known good memory. Also I've seen this happen because of a bad power supply.
    Yes, that, too!!
    Geez, that was some kind of distress call, wasn't it?
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  5. November 5th, 2003, 01:21 PM #5
    Gollo
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    Quote Originally Posted by TripleRLtd
    Geez, that was some kind of distress call, wasn't it?

    Huh?
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  6. November 5th, 2003, 01:23 PM #6
    TripleRLtd
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    Quote Originally Posted by Gollo
    Huh?
    Help!!! My Screen's Blue and My PC can't get up!
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  7. November 5th, 2003, 01:41 PM #7
    Ya_know
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    Yeah, I thought for a minute it was another windup by a Mod_King type (looking at the user name), then I realized the dude was really asking for help...
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  8. November 5th, 2003, 03:03 PM #8
    Radical Dreamer
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    I'd say memory/psu
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  9. November 5th, 2003, 03:25 PM #9
    TripleRLtd
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    And, since he has 192 MB's I am assuming one 128 and one 64. You could try removing one at a time.
    Right guys?
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  10. November 5th, 2003, 03:47 PM #10
    Ya_know
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    Quote Originally Posted by TripleRLtd
    And, since he has 192 MB's I am assuming one 128 and one 64. You could try removing one at a time.
    Right guys?
    Smile you get a cookie!

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  11. November 5th, 2003, 03:56 PM #11
    TripleRLtd
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    Quote Originally Posted by Ya_know
    Smile you get a cookie!

    Hey thats a tomato.
    I want a cookie.
    Had to ask though, since I don't have enough toes and fingers.
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  12. November 6th, 2003, 02:31 PM #12
    TekkieFreak
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    The problem has not happened since that day, therefor I'm thinking it had something to do with that software.

    http://www.salestaxmanager.com/

    I will try to find some time to get her PC for some 1 on 1 time and run the mess out of this software. Also, if I can duplicate the error, (I don't think it will be a problem. This happened about 5 times.) I will post the entire error. The .dmp files are still on the machine. Would that do you any good?

    No Virus was found, Adaware came back clean.

    Yes, memory is 1x128 & 1x64.

    Motherboard is an Intel CC820
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