Error Message on Windows XP

[gunavision]

Hi,
Today is the first day I'm joining you all.
Is there anyone to help me?
When I logon to XP, it shows a msg :
... ERROR:An Extended Memory Manager is already installed. XMS Driver not installed.
What error is this? Currently, I'm doing a project using Authorware. I coudn't do a package because of this message. Pls help me...

[confus-ed]

Welcome to Windrivers gunavision ... there's usually someone 'lurking' here, however if you are in a rush try chat.

Does this message stop windows booting & running or just 'Authorware' & did it just start after you'd installed that ?

Windows xp shouldn't need an extended memory manager being designed to work with more than 1024k, methinks something has added some code not required ....

[gunavision]

Thanks for your reply confus-ed.

Nope, it doesn't stop windows. I couldn't use my packeged .exe file.
When I click the packeged multimedia application, this msg is appear.
Hope you will help me. ...

Thanks..

[confus-ed]

So the message pops up when you try & run the application 'authorware' & only then ?

I suspect your application is designed for a DOS environment, rather than winows xp, see if this can help you ... Legacy apps at home with XP (you want page two, which descibes with pictures! how to use the 'compatibility mode wizard')

You might need a little experimenting to figure whether it needs this mode to install the app or run the app or even both ...