sound (sorry, yes again)

[mspitz]

I just installed a sound card and new speakers on a PIII, WIN98 machine that previously was used on a network, no card or speakers. I have installed the software for the sound card and it looks like windows is recognizing it (have checked device mgr & multimedia). There is no sound. I have tested with chimes.wav and in "sound", everything looks normal but still no sound. I NEED sound. What do I do.

Thanks

[NooNoo]

I just installed a sound card and new speakers on a PIII, WIN98 machine that previously was used on a network, no card or speakers. I have installed the software for the sound card and it looks like windows is recognizing it (have checked device mgr & multimedia). There is no sound. I have tested with chimes.wav and in "sound", everything looks normal but still no sound. I NEED sound. What do I do.

Thanks

Welcome to Windriver Mspitz... any relation to Mark?

Anywhooo, your sound problem.

First we need a bit more information:

Which sound card?
Windows 98 or 98se?
Which motherboard?
Have the motherboard drivers been loaded?
Is the playback device in mulitimedia "greyed" out?
Is the volume control up? Any of them muted?

[mspitz]

Welcome to Windriver Mspitz... any relation to Mark?

Anywhooo, your sound problem.

First we need a bit more information:

Which sound card?
Windows 98 or 98se?
Which motherboard?
Have the motherboard drivers been loaded?
Is the playback device in mulitimedia "greyed" out?
Is the volume control up? Any of them muted?

Have no idea what I am doing-new to me and kinda new at this computer stuff. No relations, sorry.

Sound card: ensoniq - cheapest version
Windows 98e
I have no idea which motherboard but I am sure everything is loaded - I mean wouldn't it have to have been to work on a network? - like I know what I am talking about, not.
The playback is not greyed out and has a device listed.
I made sure volume was turned up, speakers plugged in and nothing was muted when I checked the software.

Hope this helps.

[TripleRLtd]

Right click on My Computer and choose Properties.
Then click on Device Manger, go down to Sound and hit the plus sign and make sure the driver is listed.
If it is, highlight it and click on the Remove button.
Then restart windows and tell us if windows redetects the card and installs the driver again without asking for the CD.
If it does ask for the Cd, stick it back in the drawer and let windows search the CD, or manually point it to the Drivers folder and the Win98 subfolder section of Drivers.
It is important that windows redetects your sound card upon rebooting.
Let us know if it does that.
Since you have already installed the drivers, after it redetects you shouldn't need to supply the Cd again if you installed properly before.
Let us know.
These are working speakers right?
Plugged in with the light on?
The right wire plugged into the right hole on the card?

[mspitz]

Right click on My Computer and choose Properties.
Then click on Device Manger, go down to Sound and hit the plus sign and make sure the driver is listed.
If it is, highlight it and click on the Remove button.
Then restart windows and tell us if windows redetects the card and installs the driver again without asking for the CD.
If it does ask for the Cd, stick it back in the drawer and let windows search the CD, or manually point it to the Drivers folder and the Win98 subfolder section of Drivers.
It is important that windows redetects your sound card upon rebooting.
Let us know if it does that.
Since you have already installed the drivers, after it redetects you shouldn't need to supply the Cd again if you installed properly before.
Let us know.
These are working speakers right?
Plugged in with the light on?
The right wire plugged into the right hole on the card?

I will try this tonight or tomorrow. I have removed the driver and reinstalled but I always had to put the CD in or have Windows search for hardware. I will try it again.

I have tried 2 sets of speakers; one fresh out of the box and the speakers that I was using on my old cpu (they worked then) Have checked the cables and all looks well. The ensoniq are marked so that even I figured it out.

[mspitz]

I uninstalled the driver and Windows did detect it and reinstalled it. When I look under Dev Mgr and sound, I have 3: Creative Ensonig AudioPci, Creative Ensonig AudioPci Legacy Device and Creative Gameport Joystic. Multimedia Properties\Devices\Multimedia Drivers\Audio Devices show "Audio for Creative Ensoniq Audio PCI. Multimedia Properties\Audio has AudioPCI Playback and AudioPCI Record. When I go to Sound Properties now, and try and test one, I get the following error: "Windows cannot play the sound c:\WINDOWS\media\chord.wav. Your sound card may be in use." It has been suggested to me that maybe my modem is interferring (yes, I am not dialup) and I should try uninstalling and removing the modem and then trying sound. What do you think? and if this gives me sound, how do I get them working together?

Thanks

[NooNoo]

Is a plan, do you get any messages about mmsystem? If so what?

In device manager, don't select anything, just click the properties button, it will give you a list of the hardware and its irq number, whats using the same as the Creative Ensonig AudioPci and the legacy driver?

[mspitz]

It makes no sense to me but here is what I did. I removed the modem software and hardware along with the sound card hardware. Restarted and had Windows reinstall sound card. No sound. As a last resort, I put the sound card in the modem slot and the modem in the sound card slot and let windows reinstall both softwares. I now have sound and a modem. Do you have any idea why it might be working now?

[mspitz]

One more thing, thank you for all your help. I am so glad I found a site where I can go to resolve problems. You have been wonderful.

[NooNoo]

Pleasure mspitz - as to your previous query, this is usually comes down to "irq" sharing. My favourite analogy (which guys cannot be stretched to the absurd, so please don't) is:

IRQ street has 15 houses (there abouts)

Some of those houses are occupied by certain devices and they will ALWAYS occupy those houses, such as the floppy diskette, the serial (com ports) etc. Other devices can move house within reason, some devices can share a house with another. The trick is (like all human habitations) is to find the devices that, although in theory can live together, actually like living together.

Essentially by swapping the modem and sound card over, you made them change house, we call it the irq shuffle. Now, they may have ended up in the same irq, but they were put in in a different order, for all we know, the modem might like the bottom bunk....

It varies machine to machine, windows to windows, there is no hard and fast rule, other than you gotta find where they are happiest and no its not as automatic as microsoft would have you think.

[mspitz]

You are great. Your explanations are in a language that all can understand. I am sure you will be hearing more from me and I explore this world of computers. Don't tell anyone but I am system administrator at work. It has been a learn as you go job.

Thanks again.