installing creative cd

[patsy453]

l had cd rom problems kept saying no cd rom in this computor and l had no sound. l got sound and creative player back. l was told to reinstall creativeplayer. When l did l got to part to put disk or floppy in,command line 3 1/2 floppy is there how do l put in command for cd disk what do l type in so l can reinstall creative.l have windows 98se patsy453

[NooNoo]

Welcome to Windrivers Patsy!

First of all, we need to find out where you are so we can give you good advice, so could you check the following for us and post the answers.

In my computer, does the cd rom icon appear?
In device manager (start, settings, control panel, system) does the cdrom appear under the heading cdroms?
How old is the cdrom?
Is the computer a branded computer like hp or compaq?

[patsy453]

Welcome to Windrivers Patsy!

First of all, we need to find out where you are so we can give you good advice, so could you check the following for us and post the answers.

In my computer, does the cd rom icon appear?
In device manager (start, settings, control panel, system) does the cdrom appear under the heading cdroms?
How old is the cdrom?
Is the computer a branded computer like hp or compaq?

Hi l am in northern ontario canada cd rom does not appear in my computor. my computor is a H7G8B2 lntel Pentium 111E 933Hz(7x133)256 MG ln device manager the cd rom does not appear under headings cd rom. My cd rom is 2 1/2 yrs old. l guess l lost my way somewhere thanks for helping me l hope l answered you questions ok patsy 453

[NooNoo]

OK, so windows has no record of a cdrom.

The next thing to try is getting your startup diskette and booting from that. Watch carefully as it loads each part, one of them will mention MSCDEX.exe - this will attempt to find your cdrom and load the drivers. If it says no devices found, you may have a hardware problem in that the cdrom is not functioning, or it has been disabled in setup.

[confus-ed]

...The next thing to try is getting your startup diskette and booting from that...

It occurs to me that you mighn't know how to do this ...

You need to open bios (so probably press delete as it boots - goes beep - as fast as you can lots !) - you should get a very blue screen (this is bios - basic input output system - which is the machines inards before windows cuts in)
So when here

press delete lots (it might be some other key esc or f1 are common too)
then you want this page
(or similar) & choose whatever makes it start from cd first ...

Then get your windows cd in & try & start from that - if it 'goes' that says the cd is 'ok' if not then 'busted' ... don't go any further with this - this is just to test the unit is working - windows will be responsible for anything after that.

I suspect as well that Noo might have 'going-on-holiday- itis !' , she mentions mscdex (which is a cd driver loader for 95/98) but you have 98 se so if there are any references to that they don't want to be there - 98se doesn't or shouldn't have/need any cd rom drivers ...

[NooNoo]

Floppy diskette boot installs the mscdex.exe from a 98 startup diskette ed.... go get some more coffee.

[confus-ed]

Floppy diskette boot installs the mscdex.exe from a 98 startup diskette ed.... go get some more coffee.

Right .... confus-ed-ness once again - I meant the startup cd ! ...

Its all very well testing it in dos - but that uses a generic cd driver which mightn't work with his cd rom ...

Okay it very well might - but the 'certain' way of testing a cd rom is booting with a bootable cd (like the original windows 98se install cd)

[patsy453]

Right .... confus-ed-ness once again - I meant the startup cd ! ...

Its all very well testing it in dos - but that uses a generic cd driver which mightn't work with his cd rom ...

Okay it very well might - but the 'certain' way of testing a cd rom is booting with a bootable cd (like the original windows 98se install cd)

l have 98se windows cd l also have PCIfast ethernet card installation disk and l have cd-rom device driver now l am nor sure which one to use and l do need step by step. l need to read things many times before it connects to my brain.please if you can help, if not l am pleased of your help so far thank you patsy

[confus-ed]

Apologies - we have a tendancy to digress here

Take your pick of methods to test your cd with ... either with a 98 startup floppy disk or if you can follow it my how to boot from your 98 windows cd instructions .. we just want to try the thing outside windows to make sure its ok before we look at anything else.

I'm constantly confus-ed so if anythings not clear feel free to ask

[patsy453]

Apologies - we have a tendancy to digress here

Take your pick of methods to test your cd with ... either with a 98 startup floppy disk or if you can follow it my how to boot from your 98 windows cd instructions .. we just want to try the thing outside windows to make sure its ok before we look at anything else.

I'm constantly confus-ed so if anythings not clear feel free to ask

hi all l have run windows again and got a lot of things cleared up now l need to find drivers l have a cd-rom device driver it says to run setup from DOS command line to install its a floppy disk now does this need to be in computor when l look for drivers please explain in simple english for me for l need things simple please patsy

[confus-ed]

So we've decided that the cd can work ? , I need to know that one or other of the test methods worked - else I think your cd is 'dead'. If you look at the top picture I posted we have your cd showing up there ?

You don't need any cd drivers in 98se. I know you have a driver cd, but they aren't required, thay are only for earlier versions of windows.

[patsy453]

So we've decided that the cd can work ? , I need to know that one or other of the test methods worked - else I think your cd is 'dead'. If you look at the top picture I posted we have your cd showing up there ?

You don't need any cd drivers in 98se. I know you have a driver cd, but they aren't required, thay are only for earlier versions of windows.

l tried to find problem followed what wizard said to do to find drivers but says l have the best, still can't get creative player back , l have exclamation mark with yellow background on these things ,standard floppy disk contoller has code 10 followed this got nowhere. creative labs 1DE controller dual fifo code 10 tried what it said to do, in other devices PCIinput contoller code 28 tried got nowhere and PCI multimedia audio device code 28. still stuck patsy should l give up.

[TripleRLtd]

l tried to find problem followed what wizard said to do to find drivers but says l have the best, still can't get creative player back , l have exclamation mark with yellow background on these things ,standard floppy disk contoller has code 10 followed this got nowhere. creative labs 1DE controller dual fifo code 10 tried what it said to do, in other devices PCIinput contoller code 28 tried got nowhere and PCI multimedia audio device code 28. still stuck patsy should l give up.

You certainly have more problems then just a CD drive not being detected. So, do you have all the "driver" disks and the original 98CD? If so, boot up into safe mode and remove the following devices in Device Manager: IDE Controller\Intel Ultra ATA Controller (dual fifo) (It should say something to that effect). If it says Creative IDE, it means that the sound card has an ATAPI connection, but geesh, that would be a much older card than the one that should go into a system as "new" as yours seems to be. Then, scroll down to System Devices and remove Pnp Bios. What we need to do is allow windows to redetect all your hardware again and make the installation "better". Are not comfortable doing this sort of thing?

[patsy453]

You certainly have more problems then just a CD drive not being detected. So, do you have all the "driver" disks and the original 98CD? If so, boot up into safe mode and remove the following devices in Device Manager: IDE Controller\Intel Ultra ATA Controller (dual fifo) (It should say something to that effect). If it says Creative IDE, it means that the sound card has an ATAPI connection, but geesh, that would be a much older card than the one that should go into a system as "new" as yours seems to be. Then, scroll down to System Devices and remove Pnp Bios. What we need to do is allow windows to redetect all your hardware again and make the installation "better". Are n comfortable doing this sort of thing?

l went into my computor and it says cbdiskprompt: file copy cancelled on: how do l uncancel it please this was in setupxlg notepad