AVG Free Edition updates- Not Working....

**heffo** · March 5th, 2004, 08:15 AM

Haven't been able to run update from grisoft for last few days?
Had to manually download update.
Anyone else having same problem??

**drewmaztech** · March 5th, 2004, 08:48 AM

I did notice the past day or two that it wasnt updating and the manual update was hanging. I havn't really looked into it as of yet. I was assuming it was either a temporary thing or it was my network connection going flaky on me again.

**freddy** · March 5th, 2004, 09:41 AM

same here , had to manually d/load it ,,,,,interestingly it was a rather large file this time ,,,3 times size of normal.

it did d/load once and said "bad crc" ,,,,,

so i did it manually

freddy

**craigmodius** · March 6th, 2004, 08:41 AM

My update worked this morning. I'm at Virus Database 393 Release Date 3/5/04 on AVG Program Version 6.0.614

Mine is told to check everyday.

probably if you ran an update now it would work.

**flackt** · March 6th, 2004, 02:48 PM

I have not been able to update for 3 days?

**heffo** · March 6th, 2004, 05:33 PM

Mine is working now!!

**Platypus** · March 9th, 2004, 09:07 AM

Found this suggestion and it worked immediately for me:

Navigate to your AVG install directory and rename your existing url.ini file to url.iniold.

Copy the following and paste into notepad and save it as url.ini. Put this new file into your AVG install directory. You'll now have 3 options to select from with www.grisoft.com being the default.

[SERVER_NAME]
1=free.grisoft.cz
2=ftp.grisoft.com
3=www.grisoft.com

[SERVER_URL]
1=http://free.grisoft.cz/softw/60/fe
2=ftp.grisoft.com/pub/softw/60/fe/
3=http://www.grisoft.com/softw/60/fe/
Actual URL=3

**heffo** · March 10th, 2004, 12:23 AM

You have done it again Platypus.
Works like a charm. Thanks.

**craigmodius** · March 10th, 2004, 06:28 AM

yeah, thanx Platypus. I never knew that little tweak.

**bazcook** · March 14th, 2004, 11:46 AM

Yes Platypus, a successful solution - and just when I was beginning to lose faith in AVG.

Still, they have to take some responsibility -

----- Original Message -----

To: [email protected] ; [email protected]
Subject: ADDENDUM: AVG - Product download instability an issue

Well, more 'server mismatches', corrupted downloads or just plain stalls here so I did a little digging online and it certainly appears I'm not the only one who is finding the previously excellent AVG 6 Free a challenge to maintain recently.

Fortunately, on WinDrivers Forums the problem was not only discussed ( http://forums.windrivers.com/showthread.php?t=56361 ) but a solution found.

Still, its too bad Grisoft couldn't post this solution on its webpage - even for Free users - as the problem is obviously at your end. And its that sort of thing that makes people question the Support they might expect on a commercial product.

Pity.

----- Original Message -----

To: [email protected] ; [email protected]
Sent: Wednesday, March 10, 2004 8:53 AM
Subject: AVG - Product download instability an issue

Continued difficulties in contacting AVG update - http://free.grisoft.cz/softw/60/fe/avg6info.ctf - either the update stalls or initially downloads a corrupted version - continues to haunt my AVG 6 Free.

I can understand you not supporting the Free version as a cost saving issue, however if you are hoping that trying AVG 6 will encourage users to upgrade to the paid AVG 7 version it needs to be shown as stable and easy to use.

Maybe I should stick with Free and cope with these regular failures (there is no server status available on your website to know if its just a busy time for the server or far worse) or maybe give up on what I believed (and promoted to colleagues) to be a worthwhile product and look elsewhere for AV protection. There are certainly other 'free' (and supported) AV programs out there.

I hope that whatever issues are currently plaguing Grisoft are resolved soon.

----- Original Message -----

To: [email protected]
Sent: Monday, March 08, 2004 8:58 AM
Subject: ADDENDUM: Website needs download status

Please note the following has begun to appear in a dialog box when AVG attempts to update -

Server Mismatch
It appears one of the necessary files is missing. Please report to [email protected]

This suggests to me the problem resides at your end and is not a problem with the installation of AVG here.

Please advise.

----- Original Message -----

To: [email protected]
Sent: Thursday, March 04, 2004 8:43 AM
Subject: Website needs download status

I'm trying AVG Free but recent attempts to update virus files has stalled, so I'm less convinced on the 'stability' of the program or update site.

A full uninstall and reinstall was tried at my end, but still the 'free.grisoft.cz' server is not replying - so I'm assuming its a problem at your end.

Website could benefit, therefore (even for the free users) with status of your servers information.

Thanks for your attention to this matter

**flackt** · March 14th, 2004, 01:45 PM

I started trialing avast, because of this.

Also IE 6 sp1 seems to have broken AVG's email protection.

http://forums.windrivers.com/showthread.php?t=56417

I think I like avast.

http://www.avast.com/i_idt_1016.html

**bazcook** · March 14th, 2004, 04:20 PM

If this 'patch' hadn't worked I had full intention of ripping AVG out and going with an alternative.

I was looking at Avast! (if nothing else, it includes Support and its own User Forum, unlike AVG) but frankly, scanning some of the forum issues put me off trying it. Ditto Anti-Vir.

Meanwhile, I believe you are correct - the AVG's mail protection does not seem to work with IE SP1/OE6, though I didn't have it on my machine pre-SP1 so no way I can say for sure my results would have been different. On the other hand, I've never had the troubles as reported and 'fixed' as reported on your other link.
Its a pity AVG's mail protector doesn't work, but I'm pretty neurotic about incoming mail on my own - and, as I said above, I'm not convinced the alternatives are an improvement...

But I hope Avast! works for you...

**flackt** · March 14th, 2004, 05:03 PM

so far so good!

**NooNoo** · March 14th, 2004, 05:21 PM

Originally Posted by bazcook

the AVG's mail protection does not seem to work with IE SP1/OE6, though I didn't have it on my machine pre-SP1 so no way I can say for sure my results would have been different.
...

oh yes it does!