Quote Originally Posted by MobilePCPhysician
Follow the directions craigmodious gave you. If you have a question, please be specific in your request.
A 'little' harsh perhaps ? or maybe they didn't realise to say why/how/what wasn't 'doing it' or 'whatever' .. ?

Maybe adaware didn't 'get' it ? .. so methinks maybe spybot ot HijackThis can ?..

Both of which are 'tried & trusted' (at least around here) 'malware' removers .. google for downloads for them ..

..sits back & waits for another 'horrendously long & complicated' HijackThis log to get posted ..