Not able to open 'system restore"

**challam** · April 4th, 2004, 10:10 AM

I am unable to do a system restore (Windows XP). I also cannot access my Hotmail log in screen, both screens are blank. I get the same thing when I attempt to see my user profiles from the control panel.

I have cleaned out (I think) all viruses using Stinger and Trend Micro and I have cleaned the system (also under safe mode) with Spysweeper.

Any ideas?

Thanks,
CH

**Ferrit** · April 4th, 2004, 10:16 AM

Welcome to windorvers Challam

First get spybot its probably the best one out there for spyware
Second backcheck Trend with another like Panda as they sometimes find things the other missed.

I have cleaned out (I think) all viruses using Stinger and Trend Micro
hat appears to indicate that you did have a virus?
If so which one?
Because although you can remove some viruses did you fix the damage done by it?

**challam** · April 4th, 2004, 10:23 AM

Thanks, I appreciate your help. I just went to the Panda website but wouldn't you know it, I fill out the page to download the trial virus checker and when I hit send nothing happens! I couldn't even activate the free online check!

Originally Posted by Ferrit

Welcome to windorvers Challam

First get spybot its probably the best one out there for spyware
Second backcheck Trend with another like Panda as they sometimes find things the other missed.

I have cleaned out (I think) all viruses using Stinger and Trend Micro
hat appears to indicate that you did have a virus?
If so which one?
Because although you can remove some viruses did you fix the damage done by it?

**Ferrit** · April 4th, 2004, 10:31 AM

Symantec has one
http://www.symantec.com/cgi-bin/securitycheck.cgi

**challam** · April 4th, 2004, 10:40 AM

When I try to run the program is tells me I need to have Explorer 5 or higher (I do) and/or Active X and scripting active. My Active X controls are all enabled but when I try to get to the Symantec page telling me how to enable scripting it shows the page is no longer there!!

Originally Posted by challam

Thanks, I appreciate your help. I just went to the Panda website but wouldn't you know it, I fill out the page to download the trial virus checker and when I hit send nothing happens! I couldn't even activate the free online check!

**drag0n** · April 18th, 2004, 07:10 PM

I am having the EXACT SAME problems as you, all these problems started arround the time of your thread and after I ran a Spybot S&D, which removed alot of registry keys...! Now I cant update windows, I cant open system restore or system infomation... I virus checked my computer serveral times, using Norton, TrendMicro. I tried to go to panda website, it didnt work also... PLEASE HELP ANYONE!

Originally Posted by challam

I am unable to do a system restore (Windows XP). I also cannot access my Hotmail log in screen, both screens are blank. I get the same thing when I attempt to see my user profiles from the control panel.

I have cleaned out (I think) all viruses using Stinger and Trend Micro and I have cleaned the system (also under safe mode) with Spysweeper.

Any ideas?

Thanks,
CH

**xpuser357** · April 18th, 2004, 09:25 PM

Originally Posted by drag0n

I am having the EXACT SAME problems as you, all these problems started arround the time of your thread and after I ran a Spybot S&D, which removed alot of registry keys...! Now I cant update windows, I cant open system restore or system infomation... I virus checked my computer serveral times, using Norton, TrendMicro. I tried to go to panda website, it didnt work also... PLEASE HELP ANYONE!

[COLOR=Black]

I suggest you reformat your
hard drive using your xp cd