Windows 2000

**kevbr** · April 30th, 2004, 07:53 AM

Greetings, I am trying to install Office 2000, Windows XP-Home, about half way through the install, it stalls, then eventually, a message appears, installer quite-retry, of course when I retry, nothig happens.

I tried a few times, same error, I even have performed a system restore, same issue.

Is this a Windows issue or a Office issue with the installer and how might I able to resolve.

**Linthade** · April 30th, 2004, 08:14 AM

I have had "stalls" of Office installs before, and almost everytime found it to be something with the installation CD. Smudges, scratches etc. A few times, there were no visible defects/problems, but using a different CD worked fine.

I would attempt the install on another PC as a test bed if possible. If it fails on it as well, especially in the same fashion, you've got a bad disk.

*lin*

**kevbr** · April 30th, 2004, 08:31 AM

Originally Posted by Linthade

I have had "stalls" of Office installs before, and almost everytime found it to be something with the installation CD. Smudges, scratches etc. A few times, there were no visible defects/problems, but using a different CD worked fine.

I would attempt the install on another PC as a test bed if possible. If it fails on it as well, especially in the same fashion, you've got a bad disk.

*lin*

Thanks for the reply, Yes, I have also used another CD, same error...